Posts Tagged ‘9.8’
Continuing adventures in PGX customer service
Hi Guys. Just got back my eight comics you graded and I’m very impressed. The holders look great and are the best in the grading world. They are clear, sturdy, easy to handle and stack nicely. You even managed to fit my slightly oversized “Space Giants” into the holder without any bends or waves. You also got my comics back to me when you said you would.
Once again thank you for the timely grading of my comics and look forward to my next submission.
- Ed H.
Hi There, I’ve received my graded books, and I am very pleased with your wonderful service. In fact, I will be using your service for more of my books in the near future.
Sincerely,
- Doug C.
Everything is super.
I was very pleasantly surprised.
Thanks very much,- Mike
Hi guys! Got back my comic books, thanks for the excellent job! I appreciate the returned phone calls. I sent in 7 comics, 1st time customer, 6 out of the 7 came back 9.8! Excellent service! Darrel recommended you to me. I will spread the word that you are doing a fantastic job on grading comics! Thanks again….we will do more business with you.
- Anonymous
I appreciate all you guys do.
- Kevin B.
Thank You very much, your organization is defiantly a step above those other guys in customer service!!
- James M.
Tuscon, AZ
I am very pleased with the superior customer service from your company. The grading is also very nice to see since that truly shows what condition the books are. And finally you are far superior to your competition.
- Anonymous
Emailed customer feedback
I got the books today and they are great. I’ll be sending you more books this weekend most likely. Keep up the good work!!
- Erik
Hi guys. I just wanted to say nice job with the grading and service. I appreciate the way you guys are on time and send e-mail updates.
- Anonymous
Thanks for providing such great customer service and a great price. I can’t see why anyone would use CGC.
– Barry
Great experience with PGX at Wizard World Texas 2007. Bought a museum Vampirella. PGX went the extra mile and even got it signed by the artist the next day. Comic came back at 9.8 with the silver sticker, thats a wonderful grade especially with all of the little edges they have to check. CGC does not even grade museum editions. Great Communication.
– Richard
More Tales of PGX customer service
Hi! I just wanted you to know I’m really impressed with PGX. The service is great and the prices make it totally worth while. But it’s probably the durable cases that I like most. Talk about bulletproof! I am really impressed. Thanks and keep up the good work!
- Ed
Just letting you know the books have arrived. Great job, as always. More to come soon. Many thanks,
- Chase
Just received my first shipment this morning. Although it was late getting here, it was well worth it. Your company is going to go a long ways in the grading business. I look forward to my next box in November, and am already putting together another. Thanks for a great experience! Greg P.S. Took some down to the local comic shop and I believe I made a believer out of the owner. He asked for your info, so I hope he brings his business to you.
- Anonymous
Hi, I have recently received some books back from yourselves and I must say “SUPERB” I received 2 x 9.8 and 2 x 9.9 and 1x 10; I hope to see the comics in your gallery soon. Once again a big thank you for the superb service, excellent grading and very competitive pricing, if I was CGC I would be very worried, I will no longer get my comics graded there.
- Eric
Thank you for the excellent service on my recent submissions. I wanted to write back to you sooner, but the day to day grind prevented me. Anyway, in light of the recent Ewert debacle, Iメm finally giving you the much deserved feedback. The industry could use some good news! I currently author a monthly newsletter and blog about buying, selling and valuing comics, especially online transactions. I have mentioned you in my e-news before, but after this submission I will give you an even higher billing. Quite simply, your grading, holder and service were outstanding; I canメt say enough good things. To start, your communication is excellent, immediately putting me at ease with my comics so far away. When I received my books, I was impressed with the very secure packaging, ensuring the books arrived in great shape with no case cracks. Your grading was spot on, I agree with the grades in every instance. Iメm especially impressed by your case, it is solid and the shape makes transporting several comics without damage a breeze ヨ what a fantastic design! Thank you again for the excellent service, you have won me over and I will be submitting more books in the near future. Best of luck and keep up the great work,
- Sean
Just would like to thank you, great job, I love it encapsulated; this will preserve it for a long time to come. Thanks again, and great turn around time.
- David
I received the book – thanks. Your fast service and your holder and your email follow-ups are far superior to CGC. They may be more accepted in the market than you still, but you beat them all day long on your service level.
- Mr. S
Thanks for your great service… read my description here, it’s a testament to your company..eBay: NYX #3 PGX 9.8 !! (1ST X-23!!) PERFECT. LOOK (item 6556637143 end time Sep-02-05 14:44:13 PDT) I really think you guys are on the right track and I love the holder and the quick turnaround.. and mostly I like the cheaper prices. I’ll be sending you all my stuff from now on. Thanks again.
- Brian
I was very happy with all aspects of this transaction! Thanks again!
- Jim
Hi, I received the comics and I’m very pleased with your service ! AWESOME ! Thanks,
- Tony
Emailed customer feedback
Thanks, for dropping a line. You guys are awesome. I’m not sure if this level of customer service is allowed in the world of “3rd party grading”. You guys are the real deal. I cannot wait to get my books…all 9.8′s-of course…lol…..Best Regards,
- Justin
DEAR: PGX I just wanted to say keep up your prices, customer service, delivery time, wonderful comic holders, and F*** THE Other COMPANY
- Justin
I’ve been looking for a company like yours for a while! I only wish I had heard of / found your company before spending so much $$ at that other place!!
- Anonymous
That’s impressive. I thought for sure a couple of older issues wouldn’t rate any higher than VF. Thanks for keeping me updated as to what’s happening. Your communication with your customers (based on what I’ve seen personally) is excellent. I look forward to getting this shipment and moving forward with promoting myself and you guys next week. My next order should be out to you early next week.
- Michael
Thank you for your timely processing and look forward to get these comics soon. I am so happy that I contacted CGC and have them shipping back to me 47 comics that were sent to them and received on Feb 6th, that they were not scheduled to grade and ship back to me until JUNE!!!. As soon as I get the comics back, I will package up and send to you for grading. I will be able to get them back, ship them to you, get them graded and sent back, in LESS TIME than waiting for CGC and they have already had them for months!!! Plus I will be saving money in the long run.
- Bob
Stories from PGX customer service
Hi Guys! My first order came in today. Despite the deep seated depression that ensued when I saw my Snake Eyes #4 graded at an 8.5, I must say I am incredibly pleased. (THANK YOU for adding the top labels so I can read these titles while that are resting in a box. HUGE help.) I wanted to shoot you guys a quick email to let you know how much I loved your service. I despise some of the “holier than thou” behavior we see from the other company, and I’m completely frustrated by their TAT’s and pricing. (I.e. Grading a Golden Age Book = First Born + 3 month delay). I also hate having to go thru a local store and deal with a markup just to grade my books. It’s nice to see someone else was frustrated by this and has done something about it. I can’t believe the CGC is ABLE to make eBay take down auctions with both PGX and CGC in the title. What happens if I run an auction that’s entitled, “The CGC kicked my puppy!” Think they’ll get ticked about that? Again, thank you for the incredibly fast (and accurate) service. I really appreciate all the time and hard work you guys have put into providing this. If there’s anything I can do to help, be it coding, advertising, or firing off insightful and insulting emails throughout the 3rd world, just let me know!
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- Josh
I can only speak from personal experience and my personal experience with PGX was GREAT! I am beyond satisfied with the service that I received from PGX and I sincerely hope to see your company rise above this current situation as I believe that you guys can be a viable alternative to the CGC juggernaut. Your holder design is fantastic and my personal experience was outstanding. If you continue to treat your other customers the way I was treated, people will be asking “Who is CGC?”. Best of luck! Sincerely,
- Jeremy
Hello PGX, I received my comics back from you yesterday (04/13/06) and I simply couldn’t be happier with the service I received, the grading of my comics, and the quality of the slabs. Thank you a million! I know I’m just a small time collector and not exactly a big financial player in the comicメs game, but you will definitely be receiving more books from me in the near future. Thank you very much,
- Jeremy
Hey guys! Just wanted to say you guys are awesome! I just received my comics today and they were beyond my expectations! I got (1) 9.9, (2) 9.8′s, and (2) 9.4′s. That’s great for a first-timer! I will definitely use you guys again and again. Thanks for making my day!
- David
Once again you guys have done an outstanding job for me. I appreciate it very much. Thanks,
- Carey
I received my comics a few days ago and am very pleased with the whole service. You have a very fast turn around, even from here in the UK. The comics are accurately graded and the cases are of the highest quality. I will definitely be a regular customer of PGX.
Once again, many thanks,
- Rob
I just got back the six books I submitted. Turnaround time was fantastic! The holders you guys use are far better than the CGC ones. I noticed the difference in thickness first thing. I will use PGX for all future books I need graded.
- Anonymous

