Posts Tagged ‘accurate grading’
Notes from some of our customers
The PGX service and commitment to accurate grading is second to none. I sent in 14 books on behalf of my father and they came back looking great in the PGX holder. I will recommend PGX to others in the Toronto area that badly need this service. Long live PGX!
- Frank
PGX, After submitting my books, then changing the service I wanted, I just want to say you guys are true professionals. Your prices are great as well as the quality of your grading and slabbing. CGC can not hold a candle to you guys in my book. I will be submitting all my comics to PGX. See you in the future.
- Anonymous
Your slabs really are supreme; I recently won an item on eBay that was graded using your service, and immediately noticed the improvements. Thanks in advance!
- Dan
Well what can I say? Superb service! Superb holder! Superb grading!!! This was the second time this year sending my prized collection of silver-age books and I am very satisfied with your services. I will continue to utilize your company in lieu of the Florida Boys! I recommend and speak highly of your services to all I encounter at conventions, shows, etc. Continue the great work and keep it honest and credible.
- Carlos
I sent in my first book to be graded a couple weeks ago. I am very satisfied with your grading and the case. I will be sending in some more to be graded next week. Thanks!
- James
Hi, just received my books and you did a fantastic job! I love the cases they are in now to keep them safe, especially around my kids . Best of all, the one comic I wanted to get a 10, got a 10. You people do a great job and I’ll be sure to recommend you to my friends and customers. I’d rather go to you any day then the cry babies at (deleted). I’ll be sending in more comics as soon as I can afford it again. Once again thank you and if you need anything, I’ll be glad to help. Thanks for a great job!
- David
Recent customer service email
I got the order yesterday how exciting, very happy with your service and your product is outstanding. Thank you very much; you should be receiving my next order in a few days.
- Chris
The gentleman that I talked to on the phone was very helpful and I was happy to hear that my order was completed and that my wife’s order had arrived safely. I believe that PGX is much better than CGC and I don’t see how there can be an argument especially during a side by side comparison. I really like that PGX has a reputation for being very strict at grading because there is no questioning the condition or value especially when one is lucky enough to get a high grade. Anyway that’s enough butt kissing for today. Your company is tops in my book and I will continue to use PGX.
- Anonymous
Hi, I have just come around to getting some of my books graded, and they will be shipped to you ASAP. I just wanted to say that your prices defiantly beat out cgc. I was amazed that this wasn’t going to break my bank. It’s totally affordable. I am pleased to say that I will be coming back for seconds!
- Aaron
Dear PGX, Let me begin by saying I was absolutely amazed to actually receive a reply so quickly. This type of service is the exact reason why your company will soon becomes the #1 grading company in the country! Again, thanks so much for the personalized response to my inquiry.
- Dave
I received my books today. WOW! I am very please with the grading results – in line where I expected them to be. Also, fantastic turn around time and awesome packaging! Your service is far better than the competition. Keep up the good work!
- Anonymous
Customer service mailbag
Hey, just wanted to say how pleased I was with my order. The books were well graded and slabbed. Tight packaging, good prices, and great turnaround times! Definitely will use again! Yonah Paley I just wanted to thank you guys for your service and prices! I’m packaging up my favorite predator comic to ship to you guys! This will be the first time i’ve ever done anything like this. I was peaking around the CGC site… They want a ton more money per comic and a yearly fee. If it wasn’t for you guys I wouldn’t be able to afford to have my comic sealed. I have a few that mean the world to me! It’s great to know I can have them sealed, safe! I appreciate what you guys do! Can’t wait to get my comic back!!
- Steve
I was very happy with PGX’s services. They will be getting all my buisness from here on in. I just received my comics back and want to say thanks, as always, for the great service. I recommend you to all of my friends and even did a nice video on how to submit to your company. I will use your service exclusively from now on and keep up the good work!
- Brian
I received my comics today and im very satisfied with your services. I will send more books very soon. Keep up the good work.
- Steve L
Guys. Best grading house in the country. Thanks,
- Mark
Allison, You guys at PGX are super! I have great confidence in your grading and integrity. Your personal service and attention make you the #1 comic book grading service in the country and you can quote me!
- Mike Benton
HI I got the comix today! WOW, i am impressed I will send you 3 more and recommend you to my friends Pleasure doing business with you Best regards
- Andre
We love to hear from you
When running a company, it’s easy to provide good customer service when things are running smoothly. It’s when a problem occurs, that providing good service can be a challenge and will cause the ship to float or sink. Recently, I sent a single book to you guys and there was a problem because of a glitch you had with your shipping company. Well, to make a long story short, the book was not traceable for a couple of weeks and I was getting a little worried it might be lost. After calling, I was very impressed that you folks took the time to work to resolve the matter. You confirmed my book was in fact shipped and took the time to call me at home to reassure me that all was well. A few days later, the book arrived in perfect shape and was beautifully encapsulated, as I expected. I was also very pleased with the grading! On top of that, you guys promised to make things up to me on my next order, which I’m sure you will. I realize there is no such thing as a perfect world. Problems pop up; its how we address them when the time comes that determines our real strengths. I wanted to thank you for the excellent customer service and personal care I received. I was a PGX customer long before this incident happened and I will continue to be in the future. Your product is fantastic and the customer service is exemplary! Thank you…
- Drew
Wow!! that was fast service! thanks a bunch… will be sending more soon… by the way… love Your holder much more then CGC’S.
Thank you, I love your service,
- Jabba
Dear PGX,
I wanted to drop a line to say how impressed I have been with your service. Ive heard a lot of slams from CGC and CGC supporters, but I thought Id give your service a try. I received a prompt email to confirm receipt of the books. The books were graded on time and I got my tracking number on shipment. The shipment arrived professionally packed, extremely secure. The books, in my opinion, were graded accurately. The holder is as good as CGC if not better. I also feel like I got great value out of the service, as the fees were very reasonable.
As I get more books in I will definitely use your service again.
Best regards,
- Lonnie
Hey guys,
Love your service, my books look great in your cases and I can’t wait to receive my next order. I am right now getting my third order ready. Keep up the good work. I prefer you guys over your competition. Thanks for being in business.
- Nick
Adventures in PGX customer service
I am in the process of sending you several hundred books from my collection, and I have been very pleased with your service. I wanted to emphasize hopefully for public consumption an important feature of your service that sets you apart from your competition: You give honest apparent grades to restored books. In my experience, the other major grading company slaughters restored books, especially the key books that are most likely to be restored. In theory, once one has identified all of the restoration that a book has undergone, an apparent grade should be the grade that the book would receive if it was unrestored. In practice, the other folks typically award 5.0 and 5.5 grades to restored books that appear to any reasonable observer to be 8.0 and 9.0. I do not understand their motivation, but I am glad that you folks stick to the facts. Keep up the great work.
- Gary
Dear PGX, My comics arrived from PGX this morning, a week ahead of schedule I might add. Now that’s quality service! Even with much of your staff away at conventions last month, you still managed to get my books back to me nearly two weeks early! This is my first experience with PGX and I’m very pleased overall. I thought a couple of my books might grade a bit better, but hey, it is what it is and I’m not a professional grader. The holder you folks came up with is far superior to that of the competition I might add. There is no comparison. It’s superior in every way. Just holding your holder in one hand the competition’s holder in the other makes this obvious. This was my first experience sending some of my books to be professionally graded. I was so nervous about sending them across the country. You guys put my fears at ease. You e-mailed me when they arrived and did the same when they were sent back to me. Anyway, thank you. Please know you have a new customer, as I’ll be sending some more books for grading shortly. Also, you have a new advocate out here in the comic world. I will promote your service and continue to support your business. Feel free to provide my name and phone number as a reference any time. Respectfully,
- Drew
I just wanted to say you guys do an awesome job, and in my opinion are much more consistent and tougher on grading than CGC. You are a valuable service and are doing great. Thanks
- Andy
To Everyone @ PGX; I received my comics today, and wanted to take a minute to thank you folks for a job well done. These are the first 2 books I have had graded myself, although I have purchased many, and the experience was much easier, and faster, than I had expected. I was really not expecting to get them back before Christmas even though you told me it was possible, and they actually made it with almost a week to spare… OUTSTANDING!!! I will definitely be sending more books your way, as well as helping to spread the word by placing one of your banners on my website. Thanks again,
- Ron
You made my Christmas. I received my graded books yesterday. They look great. Grades are right on. And the labels are awesome. PGX will be getting all my business. I think your company did a fantastic job. I’ll be sending in another batch of books soon.
- Ken
Hello Daniel, I just wanted to let you know that I just received my graded FF#3, and I couldnメt be happier. You can be sure I will send more of my most valued books in to be graded. Thanks again,
- Kevin
Hi PGX, Thanks for the great work you do at grading comics. I’m really pleased with the outcome and the timely shipping. Thanks,
- Glen
Customer service email
Thanks again for the fantastic communication, superior service, quick turn around times and the best product on the market!!!! I am a customer for life!!!!
- Brian
Recent sale to a customer: 42 ea 9.9 PGX Comics.. over $10,000 sale Records set: Largest single sale in our history Note: No special discounting etc Customer is awaiting current order to select more PGX MINT comics. Thanks for making this happen
- Anonymous
Hello, I just wanted to let you know how pleased I was with your service. My first set of 60 comics that I set you came back fine and I thought were properly graded! And the case is great as well!! I just sent in another 60 comics several days and plan on continuing sending every several weeks to you! thanks so much for offering your service.
- Gary
I just want to say that I’m glad you guys are around. I have cgc and PGX and I believe the masses will soon wake up and se that you’re grading is alot more accurate. Thanks for being around. I’m slowly converting my collection to PGX slabs.
- Anonymous
I received my books a few weeks ago and was very pleased with the service. In my opinion I prefer the holder and turn around times provided by PGX over the competition. There is no reason for the competition to be viewed in a higher regard anymore, PGX has arrived!
- Anonymous
Your services are courteous and fast and EXCELLENT!! I thank you very much for your business. We’ll do business again.
- Theresa
Thanks for the speedy reply. You’re tops in my book right now for your communication to me. I respect that very much. Hope your business grows and multiplies. God Bless.
- Peter
I want to say that I think you are far superior to your competition. You have a better holder, more consistent strict grading, better pricing across the board,& better customer service. The only reason the other company is more recognized is that they came first & there seems to be a bias due to that(usually by people who have never used your service). Anyway, keep up your usual good work. Thanks!
- Steve M.
Customer email bag
THE COMICS LOOK GREAT, WELL-GRADED AND VERY GOOD SERVICE. BETTER THAN CGC IN EVERY WAY, BETTER PRICING, RELIABLE CUSTOMER SERVICE, AND MORE IMPORTANTLY, VERY IMPRESSIVE GRADING. COMPLETLY HONEST, AND HELPFUL. THANKS, A NOW ALWAYS LOYAL CUSTOMER,
- Brian
I just wanted to say THANKS for your time and answering my questions! The comics ARE accurately graded!! The holders ARE sharp! Your Customer Service is GREAT!! The comics were received FASTER than expected!! I’ve been looking for a company like yours for a while! I only wish I had heard of / found your company before spending so much $$ at that other place!! You bring respect and consistency to this industry! I look forward to doing business with you for a long time!! Thanks,
- George
Hi, Just wanted to let you know that the comics arrived. I thought the grading was quite accurate and pretty much what I expected. So they sold quite well on e-bay so people are watching for your product. So thanks for a great job. I’ll send more your way in the future.
- John
Thank you for the grading notes. The books arrived today, faster than I expected, great job packaging. I am very happy with the grades and the service. Thank you again, and have a Good Day,
- John

