Posts Tagged ‘eBay’
Notes from some of our customers
The PGX service and commitment to accurate grading is second to none. I sent in 14 books on behalf of my father and they came back looking great in the PGX holder. I will recommend PGX to others in the Toronto area that badly need this service. Long live PGX!
- Frank
PGX, After submitting my books, then changing the service I wanted, I just want to say you guys are true professionals. Your prices are great as well as the quality of your grading and slabbing. CGC can not hold a candle to you guys in my book. I will be submitting all my comics to PGX. See you in the future.
- Anonymous
Your slabs really are supreme; I recently won an item on eBay that was graded using your service, and immediately noticed the improvements. Thanks in advance!
- Dan
Well what can I say? Superb service! Superb holder! Superb grading!!! This was the second time this year sending my prized collection of silver-age books and I am very satisfied with your services. I will continue to utilize your company in lieu of the Florida Boys! I recommend and speak highly of your services to all I encounter at conventions, shows, etc. Continue the great work and keep it honest and credible.
- Carlos
I sent in my first book to be graded a couple weeks ago. I am very satisfied with your grading and the case. I will be sending in some more to be graded next week. Thanks!
- James
Hi, just received my books and you did a fantastic job! I love the cases they are in now to keep them safe, especially around my kids . Best of all, the one comic I wanted to get a 10, got a 10. You people do a great job and I’ll be sure to recommend you to my friends and customers. I’d rather go to you any day then the cry babies at (deleted). I’ll be sending in more comics as soon as I can afford it again. Once again thank you and if you need anything, I’ll be glad to help. Thanks for a great job!
- David
Don’t take our word for it…
I just received my shipment of comics back and just to let you know, this was my first time doing this and it was a lot easier and quicker that I thought it would be and not too bad on the price either. I’ll be sending in my next group of Spiderman books this week sometime.
Thanks again……….
- David
Got my books in a hurry from you, thanks for the great service and the emails. Something that cgc should do. Also, I do not see how ebay can eliminate the reference to cgc in a listing. When I list old slot cars or models and I say Aurora like in the listing, where is the problem? Anyway, thanks again!! I was really impressed!
- Mark Zak
WOW! I send my comics priority mail 2/2008 get and e-mail 2/6/2008 telling me my books will be shipped 2/29/2008. On 2/17/2008 I get an email telling me my books are on the way back. That is just crazy. I shopped around before I ever had a book graded and started with you guys. I think I’ll stay.
- Anonymous
Well what can I say? Superb service! Superb holder! Superb grading!!! This was the second time this year sending my prized collection of silver-age books and I am very satisfied with your services. I will continue to utilize your company in lieu of the Florida Boys! I recommend and speak highly of your services to all I encounter at conventions, shows, etc. Continue the great work and keep it honest and credible.
- Carlos
New email from our customers
I just had an Ebay user slam you guys with lies about your grading and ethics. I have been buying CGC and PGX graded books for the last 5 years and I have never been disappointed with a PGX graded book, which has not been the case with CGC. Keep up the good work
- Anonymous
You guys are awesome. You are always friendly and courteous. If the books are a little slow getting back to me that is not a big deal. I am having trouble keeping up with my work load anyway. You have given me a much needed opportunity to catch up on my auctions. I appreciate the quality of your work and the materials that you use. Thank You for all of your hard work and doing your best to keep up with the increased demand. If you keep up the effort I imagine this will not be the last time you are a little swamped. PGX really seem to be catching on at Ebay. Thank you again. More orders will be coming soon as I am almost caught up now. Thanks again
- Wyeth
Hello, Just wanted to tell you, I received my comic today. Iメm VERY happy with your quality, service, and turn around time….. I already have another book on its way to you right now (should be there by Friday)…will be sending more in the months ahead!!! Thanks!!
- Rob
Thank you very much for the great job of protecting my books and making them look nice and presentable. I’ll be sure to use your service in the future! Thanks!
- Justin
Just dropping a line to let you know I’m very pleased with your service. I look forward to my next batch of graded comics! Thanks,
- Bob
Incoming customer emails
Hello Again I got my Books back and everything was perfect. You guys packed it really nice and even better then CGC. Great grades on the books and extremely happy with it all. Will send in more books as I get stuff in time. I will be listing a lot of them on eBay soon within this weekend and the up coming weeks. Thanks again and great customer service.
- John
Just wanted to say thanks for the fast service. I’m getting ready to sell this comic (Hulk #181) on eBay (again, [used that bad word CGC in my subject line & got booted.]). The prices, turnaround time, & service means I’ll be back later. Once again, Thanks!!!
- Skip
Hello PGX: I wanted to take the time to acknowledge that I had received the 10 graded books submitted, and that for the most part I was extremely pleased. But more importantly, I set up at a relatively small show this past weekend, and I was extremely happy with the enthusiastic inquiries that I had on the books. Most all of the dealers were in agreement that your service is far superior to that of the other mainstay in the business, and all were in agreement that your holders are better. The nicer part, I thought, was all of the dealers who seem to have a genuine interest in helping increase the market recognition of your product. One dealer had both CGC and PGX, and they were all priced very similarly without any extra モpremiumヤ being added for CGC over PGX. Thank you again, and best of luck in the future!
- Larry
More Tales of PGX customer service
Hi! I just wanted you to know I’m really impressed with PGX. The service is great and the prices make it totally worth while. But it’s probably the durable cases that I like most. Talk about bulletproof! I am really impressed. Thanks and keep up the good work!
- Ed
Just letting you know the books have arrived. Great job, as always. More to come soon. Many thanks,
- Chase
Just received my first shipment this morning. Although it was late getting here, it was well worth it. Your company is going to go a long ways in the grading business. I look forward to my next box in November, and am already putting together another. Thanks for a great experience! Greg P.S. Took some down to the local comic shop and I believe I made a believer out of the owner. He asked for your info, so I hope he brings his business to you.
- Anonymous
Hi, I have recently received some books back from yourselves and I must say “SUPERB” I received 2 x 9.8 and 2 x 9.9 and 1x 10; I hope to see the comics in your gallery soon. Once again a big thank you for the superb service, excellent grading and very competitive pricing, if I was CGC I would be very worried, I will no longer get my comics graded there.
- Eric
Thank you for the excellent service on my recent submissions. I wanted to write back to you sooner, but the day to day grind prevented me. Anyway, in light of the recent Ewert debacle, Iメm finally giving you the much deserved feedback. The industry could use some good news! I currently author a monthly newsletter and blog about buying, selling and valuing comics, especially online transactions. I have mentioned you in my e-news before, but after this submission I will give you an even higher billing. Quite simply, your grading, holder and service were outstanding; I canメt say enough good things. To start, your communication is excellent, immediately putting me at ease with my comics so far away. When I received my books, I was impressed with the very secure packaging, ensuring the books arrived in great shape with no case cracks. Your grading was spot on, I agree with the grades in every instance. Iメm especially impressed by your case, it is solid and the shape makes transporting several comics without damage a breeze ヨ what a fantastic design! Thank you again for the excellent service, you have won me over and I will be submitting more books in the near future. Best of luck and keep up the great work,
- Sean
Just would like to thank you, great job, I love it encapsulated; this will preserve it for a long time to come. Thanks again, and great turn around time.
- David
I received the book – thanks. Your fast service and your holder and your email follow-ups are far superior to CGC. They may be more accepted in the market than you still, but you beat them all day long on your service level.
- Mr. S
Thanks for your great service… read my description here, it’s a testament to your company..eBay: NYX #3 PGX 9.8 !! (1ST X-23!!) PERFECT. LOOK (item 6556637143 end time Sep-02-05 14:44:13 PDT) I really think you guys are on the right track and I love the holder and the quick turnaround.. and mostly I like the cheaper prices. I’ll be sending you all my stuff from now on. Thanks again.
- Brian
I was very happy with all aspects of this transaction! Thanks again!
- Jim
Hi, I received the comics and I’m very pleased with your service ! AWESOME ! Thanks,
- Tony
Customer emails
I got my books back from PGX today and I was very happy as usual. Great turnaround time and a great service.
- Mike
Books arrived today. Must say I am very pleased!!!!!!!!!!Four days early sweet!!!!!!! Thanks Daniel and PGX crew.
- Anonymous
Hello PGX, I received my order and everything looked great. I had some auctions on ebay deleted for using the CGC name on the title line. Cannot believe how petty they are. I am SO HAPPY you guys are hanging in there and offering collectors an option to the モevil empireヤ. Thanks and keep up the great work. I have been spreading the PGX love around to all my collector friends and trying to get the comic shop I visit to try you guys out. Have a great weekend.
- Ben
Hi, I just wanted to let you know that I received my graded comics today and am very satisfied. You have excelled beyond and above CGC in every way. Your turnaround time is faster. Your grading is strict but fair. Your cases are slim but sturdy. Your packaging is excellent: You wrap the cases in plastic, then in bubble wrap, and then further surround them with padding materials. You have gained a new customer, and I will be sending more comics for you to grade in the near future. Thank you for a great service, and I wish your company the very best. Just keep up the good work.
- Casey
I just wanted to let you know that I bought my first CGC comic today. As you know, I have recently gotten back into the hobby and have been using PGX exclusively to grade my comics. As I said, I got my first CGC comic today and I was not impressed! Your holder is MUCH better than theirs! It just doesnメt feel right (after having a PGX slab in hand). It feels flimsy! I think with all the problems that they are having now; you will shine bright in the 3rd party grading world! I just wanted to let you know that I am extremely happy with your service and will continue to be a PGX supporter! Thanks,
- John
Recメd my books back today!! You guys have great prices!! It’s nice to see someone give CGC a run for their money. Thanks!!
- Ward
Customer email bag
THE COMICS LOOK GREAT, WELL-GRADED AND VERY GOOD SERVICE. BETTER THAN CGC IN EVERY WAY, BETTER PRICING, RELIABLE CUSTOMER SERVICE, AND MORE IMPORTANTLY, VERY IMPRESSIVE GRADING. COMPLETLY HONEST, AND HELPFUL. THANKS, A NOW ALWAYS LOYAL CUSTOMER,
- Brian
I just wanted to say THANKS for your time and answering my questions! The comics ARE accurately graded!! The holders ARE sharp! Your Customer Service is GREAT!! The comics were received FASTER than expected!! I’ve been looking for a company like yours for a while! I only wish I had heard of / found your company before spending so much $$ at that other place!! You bring respect and consistency to this industry! I look forward to doing business with you for a long time!! Thanks,
- George
Hi, Just wanted to let you know that the comics arrived. I thought the grading was quite accurate and pretty much what I expected. So they sold quite well on e-bay so people are watching for your product. So thanks for a great job. I’ll send more your way in the future.
- John
Thank you for the grading notes. The books arrived today, faster than I expected, great job packaging. I am very happy with the grades and the service. Thank you again, and have a Good Day,
- John
PGX customer emails
YOU GUYS ARE ABSOLUTELY AMAZING AND I WILL DO ANYTHING YOU NEED ME TO DO TO PROPERLY PROMOTE THE INCREDIBLE SERVICE THAT PGX IS PROVIDING …
- James
I wanted to take a few minutes and tell you how I feel about your company, and to thank you for your service and consistency. Grading comics is an impossible task to do consistently and accurately, which is why we now have 3rd party graders such as your self. The hard part is detaching your self completely and then giving an honest appraisal about the whole book, not just the cover. I personally feel your company is by far the best out there for the collector and for the hobby long term. First and foremost you have provided a wonderful holder, which is by far stronger, and safer for the comic. The design matches strength with looks, and safety. Second, in my humble opinion your grading is very, very, very consistent. I also feel more in line with my true appraisal of books. I will actually bid more on a PGX book in the same numeric grade over other graded books because I know it will be a better looking comic in the same grade. I know this because I am a collector who really doesn’t care about a grade per say, but how the book looks to me. Grading is necessary as comics have grown in price, where a .5 difference on some books can mean thousands of dollars. At this point I believe having an impartial 3rd party is of absolute necessity. It also helps track and preserve our pop culture heritage, not that I am a 100% advocate of grading all books, but the norm for selling at a fair market value does seem to be that of graded books. PGX is my choice for grading, and should be considered a valid choice. For any on the fence give them a try as they are fast, consistent, and provide the safest, strongest, and least expensive service available. I trust PGX with my valuable treasures. I feel like no matter how big or small you are in the comic world PGX will treat you the same. I will be sending you more books for preservation and switching all of my CG? books to your holder. Keep up the good grading, excellent service, and pricing! Looks like a tri-fecta! Make mine a PGX Please! Sincerely,
- Paul
I got the first shipment of comics today…your right…a heavy box! I liked the packing and the holders…everything looks great.
- Jason
PGX, I am a first time customer and now, I am a full time customer. Certificates and pic’s placed in the case and your turn around time is the best. Certificates and Pic’s for our private collections rather than just selling on ebay is wonderful. Autograph books that my son and I collected from Superheroes convention in the Carolinas, Pittsburgh comicon, Chicago Comicon and others makes a great touch to our personal collection regardless of grade and pic’s of artist autographing our books with us. My favorite is the Chaos crew picture encased in the back of the book, prior to the passing of Steven Hughes on our Lady Death #1 (Leather Cover) that happened to be a Mint 9.9. I am sending you more books today and you guys are now my Grading Company of choice. Viva PGX. I salute you guys.
- Ruben
Wow, thatメs great of you guys…. Customer service is number one with you people…. And word of mouth will prove this.
- Les
I already like your company more the cgc!!! I havenメt even seen your graded comic in person yet and you have destroyed your competition in customer service thank you,
- Brian
Stories from PGX customer service
Hi Guys! My first order came in today. Despite the deep seated depression that ensued when I saw my Snake Eyes #4 graded at an 8.5, I must say I am incredibly pleased. (THANK YOU for adding the top labels so I can read these titles while that are resting in a box. HUGE help.) I wanted to shoot you guys a quick email to let you know how much I loved your service. I despise some of the “holier than thou” behavior we see from the other company, and I’m completely frustrated by their TAT’s and pricing. (I.e. Grading a Golden Age Book = First Born + 3 month delay). I also hate having to go thru a local store and deal with a markup just to grade my books. It’s nice to see someone else was frustrated by this and has done something about it. I can’t believe the CGC is ABLE to make eBay take down auctions with both PGX and CGC in the title. What happens if I run an auction that’s entitled, “The CGC kicked my puppy!” Think they’ll get ticked about that? Again, thank you for the incredibly fast (and accurate) service. I really appreciate all the time and hard work you guys have put into providing this. If there’s anything I can do to help, be it coding, advertising, or firing off insightful and insulting emails throughout the 3rd world, just let me know!
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- Josh
I can only speak from personal experience and my personal experience with PGX was GREAT! I am beyond satisfied with the service that I received from PGX and I sincerely hope to see your company rise above this current situation as I believe that you guys can be a viable alternative to the CGC juggernaut. Your holder design is fantastic and my personal experience was outstanding. If you continue to treat your other customers the way I was treated, people will be asking “Who is CGC?”. Best of luck! Sincerely,
- Jeremy
Hello PGX, I received my comics back from you yesterday (04/13/06) and I simply couldn’t be happier with the service I received, the grading of my comics, and the quality of the slabs. Thank you a million! I know I’m just a small time collector and not exactly a big financial player in the comicメs game, but you will definitely be receiving more books from me in the near future. Thank you very much,
- Jeremy
Hey guys! Just wanted to say you guys are awesome! I just received my comics today and they were beyond my expectations! I got (1) 9.9, (2) 9.8′s, and (2) 9.4′s. That’s great for a first-timer! I will definitely use you guys again and again. Thanks for making my day!
- David
Once again you guys have done an outstanding job for me. I appreciate it very much. Thanks,
- Carey
I received my comics a few days ago and am very pleased with the whole service. You have a very fast turn around, even from here in the UK. The comics are accurately graded and the cases are of the highest quality. I will definitely be a regular customer of PGX.
Once again, many thanks,
- Rob
I just got back the six books I submitted. Turnaround time was fantastic! The holders you guys use are far better than the CGC ones. I noticed the difference in thickness first thing. I will use PGX for all future books I need graded.
- Anonymous
More PGX customer feedback
Be sure to read the updated PGX Customer Feedback Page for some recent testimonials about the PGX product.
Great job as always!! I just got back my 4th order with “PGX”!! Absolutely flawless! From e-mails upon receiving to e-mails for shipping, to the actual return packaging, FLAWLESS!!! When I sell PGX graded comics on eBay, I include your advertisement into the items pictures, so that even if they don`t bid, they still get to see your advertisement with phone #`ers and descriptions about your company. If you have time, check out my eBay listings, look up the seller name; Ms.V (its my wife’s account`s name, lol)an you will see the auctions of PGX graded comics with your companies advertisment included into the pictures! Thanks again, Scott Yes i would say PGX is 150% better than cgc they are way better people to deal with. There turn around and shipping is as fast as The Flash. I no longer back CGC in my store when people ask about grading there books the first words out of my mouth are PGX and CGC…WHO????
- Mike
Got my books today. I am very pleased as always. Thanks!
– David V.
Dear PGX, The comics arrived in good order. Thank you. I thought the grades were fair and compared favorably to those of CGC. Also your service was better and a lot cheaper. Unless something changes, I plan to use you exclusively in the future. Sincerely,
- John
Once again Top notch service and quality’ PGX Rules
- Perry Johnson

