Professional Grading eXperts

Posts Tagged ‘excellent service’

Dear PGX,
I just opened my shipment and I am very pleased at the quality of work that you have done. The grades were as expected and the turnaround time was great. I plan on sending in some more books soon. Thanks again,

- Anonymous

Hi, just got the first set of books today. Thank-you for the excellent service. Looking forward to the second set. Will send more in a couple of weeks.
Cheers,

- John Lee

Just a note to let you know how pleased I am with my latest order.

From start to finish you made it a very easy experience.

- Anonymous

I just wanted to say that your grading service is superb. You guys work hard and are very customer service oriented. My copies of X-Men 1, Daredevil 1, Tales of Suspense 39, Amazing Spiderman 1, Marvel Tales 96 and all other issues were completed with the utmost care, expediency, and professionalism. With your company we are more than just a mere number and your service continues to get better elevating you to new standards of excellence and your books to a new level of desirability. You are treat your customers with the utmost level of respect and do the right things. The added plus is that we can come directly to you and not through some dealer or must have a membership like CGC who is not at all consist with their grading like you are. Keep up the great work.

- Darrell

Hi! I just wanted you to know I’m really impressed with PGX. The service is great and the prices make it totally worth while. But it’s probably the durable cases that I like most. Talk about bulletproof! I am really impressed. Thanks and keep up the good work!

- Ed

Just letting you know the books have arrived. Great job, as always. More to come soon. Many thanks,

- Chase

Just received my first shipment this morning. Although it was late getting here, it was well worth it. Your company is going to go a long ways in the grading business. I look forward to my next box in November, and am already putting together another. Thanks for a great experience! Greg P.S. Took some down to the local comic shop and I believe I made a believer out of the owner. He asked for your info, so I hope he brings his business to you.

- Anonymous

Hi, I have recently received some books back from yourselves and I must say “SUPERB” I received 2 x 9.8 and 2 x 9.9 and 1x 10; I hope to see the comics in your gallery soon. Once again a big thank you for the superb service, excellent grading and very competitive pricing, if I was CGC I would be very worried, I will no longer get my comics graded there.

- Eric

Thank you for the excellent service on my recent submissions. I wanted to write back to you sooner, but the day to day grind prevented me. Anyway, in light of the recent Ewert debacle, Iﾒm finally giving you the much deserved feedback. The industry could use some good news! I currently author a monthly newsletter and blog about buying, selling and valuing comics, especially online transactions. I have mentioned you in my e-news before, but after this submission I will give you an even higher billing. Quite simply, your grading, holder and service were outstanding; I canﾒt say enough good things. To start, your communication is excellent, immediately putting me at ease with my comics so far away. When I received my books, I was impressed with the very secure packaging, ensuring the books arrived in great shape with no case cracks. Your grading was spot on, I agree with the grades in every instance. Iﾒm especially impressed by your case, it is solid and the shape makes transporting several comics without damage a breeze ﾖ what a fantastic design! Thank you again for the excellent service, you have won me over and I will be submitting more books in the near future. Best of luck and keep up the great work,

- Sean

Just would like to thank you, great job, I love it encapsulated; this will preserve it for a long time to come. Thanks again, and great turn around time.

- David

I received the book – thanks. Your fast service and your holder and your email follow-ups are far superior to CGC. They may be more accepted in the market than you still, but you beat them all day long on your service level.

- Mr. S

Thanks for your great service… read my description here, it’s a testament to your company..eBay: NYX #3 PGX 9.8 !! (1ST X-23!!) PERFECT. LOOK (item 6556637143 end time Sep-02-05 14:44:13 PDT) I really think you guys are on the right track and I love the holder and the quick turnaround.. and mostly I like the cheaper prices. I’ll be sending you all my stuff from now on. Thanks again.

- Brian

I was very happy with all aspects of this transaction! Thanks again!

- Jim

Hi, I received the comics and I’m very pleased with your service ! AWESOME ! Thanks,

- Tony

Thanks for the prompt response to my questions. After I had sent my e- mail to you, I decided to check out what people were talking about online in regards to PGX. Needless to say, I was thoroughly impressed with all the positive things I had read! Even the negative feedback seemed to be more of an issue with slabbing vs. raw books and people wanting to drop names than negativity towards your company. I am also glad to see that you personally answer so many posts at fan sites, especially those of the nay-sayers. It adds a certain level of comfort knowing that someone is actually reading my e- mail and seems to care about customer service. I have been waiting for a batch of comics to come back from the other company and since it has been about 8 weeks since they were received, I have been attempting to find out when I might be able to expect them…….still waiting on a reply for the better part of 10 days now. Again, thank you for your time,

- Douglas

Sorry for the doubt. I received my comic today. Once again you’ve exceeded my expectations. What a quick turnaround! Thanks very much!

- Tom

Book arrived safely. Please allow me to advise that I am extremely pleased with the speed, professionalism, pricing, packaging and all-around fine service that your company has provided in grading my book. I must say also that I find the holder to be excellent; seems somehow stouter than the ‘other guy’s.’ I look forward to sending many more books in the future.

- Billy

Just wanted to send along a note thanking you for your great service. Had a batch of books sent to you from up here in Canada with absolutely no hassles. Having a FedEx tracking number sent to me when the books were shipped was a great touch. Allowed me to make sure that there were no issues at the border. I also wanted to thank you for your quick turn-around and excellent work. The books look great in the new holder. Thanks again, and I look forward to using your company many more times in the future.

- Mark

YOU GUYS ARE ABSOLUTELY AMAZING AND I WILL DO ANYTHING YOU NEED ME TO DO TO PROPERLY PROMOTE THE INCREDIBLE SERVICE THAT PGX IS PROVIDING …

- James

I wanted to take a few minutes and tell you how I feel about your company, and to thank you for your service and consistency. Grading comics is an impossible task to do consistently and accurately, which is why we now have 3rd party graders such as your self. The hard part is detaching your self completely and then giving an honest appraisal about the whole book, not just the cover. I personally feel your company is by far the best out there for the collector and for the hobby long term. First and foremost you have provided a wonderful holder, which is by far stronger, and safer for the comic. The design matches strength with looks, and safety. Second, in my humble opinion your grading is very, very, very consistent. I also feel more in line with my true appraisal of books. I will actually bid more on a PGX book in the same numeric grade over other graded books because I know it will be a better looking comic in the same grade. I know this because I am a collector who really doesn’t care about a grade per say, but how the book looks to me. Grading is necessary as comics have grown in price, where a .5 difference on some books can mean thousands of dollars. At this point I believe having an impartial 3rd party is of absolute necessity. It also helps track and preserve our pop culture heritage, not that I am a 100% advocate of grading all books, but the norm for selling at a fair market value does seem to be that of graded books. PGX is my choice for grading, and should be considered a valid choice. For any on the fence give them a try as they are fast, consistent, and provide the safest, strongest, and least expensive service available. I trust PGX with my valuable treasures. I feel like no matter how big or small you are in the comic world PGX will treat you the same. I will be sending you more books for preservation and switching all of my CG? books to your holder. Keep up the good grading, excellent service, and pricing! Looks like a tri-fecta! Make mine a PGX Please! Sincerely,

- Paul

I got the first shipment of comics today…your right…a heavy box! I liked the packing and the holders…everything looks great.

- Jason

PGX, I am a first time customer and now, I am a full time customer. Certificates and pic’s placed in the case and your turn around time is the best. Certificates and Pic’s for our private collections rather than just selling on ebay is wonderful. Autograph books that my son and I collected from Superheroes convention in the Carolinas, Pittsburgh comicon, Chicago Comicon and others makes a great touch to our personal collection regardless of grade and pic’s of artist autographing our books with us. My favorite is the Chaos crew picture encased in the back of the book, prior to the passing of Steven Hughes on our Lady Death #1 (Leather Cover) that happened to be a Mint 9.9. I am sending you more books today and you guys are now my Grading Company of choice. Viva PGX. I salute you guys.

- Ruben

Wow, thatﾒs great of you guys…. Customer service is number one with you people…. And word of mouth will prove this.

- Les

I already like your company more the cgc!!! I havenﾒt even seen your graded comic in person yet and you have destroyed your competition in customer service thank you,

- Brian