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Posts Tagged ‘great service’

Don’t take our word for it…

I just received my shipment of comics back and just to let you know, this was my first time doing this and it was a lot easier and quicker that I thought it would be and not too bad on the price either. I’ll be sending in my next group of Spiderman books this week sometime.

Thanks again……….

- David

Got my books in a hurry from you, thanks for the great service and the emails. Something that cgc should do. Also, I do not see how ebay can eliminate the reference to cgc in a listing. When I list old slot cars or models and I say Aurora like in the listing, where is the problem? Anyway, thanks again!! I was really impressed!

- Mark Zak

WOW! I send my comics priority mail 2/2008 get and e-mail 2/6/2008 telling me my books will be shipped 2/29/2008. On 2/17/2008 I get an email telling me my books are on the way back. That is just crazy. I shopped around before I ever had a book graded and started with you guys. I think I’ll stay.

- Anonymous

Well what can I say? Superb service! Superb holder! Superb grading!!! This was the second time this year sending my prized collection of silver-age books and I am very satisfied with your services. I will continue to utilize your company in lieu of the Florida Boys! I recommend and speak highly of your services to all I encounter at conventions, shows, etc. Continue the great work and keep it honest and credible.

- Carlos

New email from our customers

I just had an Ebay user slam you guys with lies about your grading and ethics. I have been buying CGC and PGX graded books for the last 5 years and I have never been disappointed with a PGX graded book, which has not been the case with CGC. Keep up the good work

- Anonymous

You guys are awesome. You are always friendly and courteous. If the books are a little slow getting back to me that is not a big deal. I am having trouble keeping up with my work load anyway. You have given me a much needed opportunity to catch up on my auctions. I appreciate the quality of your work and the materials that you use. Thank You for all of your hard work and doing your best to keep up with the increased demand. If you keep up the effort I imagine this will not be the last time you are a little swamped. PGX really seem to be catching on at Ebay. Thank you again. More orders will be coming soon as I am almost caught up now. Thanks again

- Wyeth

Hello, Just wanted to tell you, I received my comic today. Iメm VERY happy with your quality, service, and turn around time….. I already have another book on its way to you right now (should be there by Friday)…will be sending more in the months ahead!!! Thanks!!

- Rob

Thank you very much for the great job of protecting my books and making them look nice and presentable. I’ll be sure to use your service in the future! Thanks!

- Justin

Just dropping a line to let you know I’m very pleased with your service. I look forward to my next batch of graded comics! Thanks,

- Bob

Customer email bag

PGX, I just wanted to thank you very much for your quick responses and your great communications! This is quite a difference from CGC! I want you to know I will be sending you more books for grading and I doubt I will be using CGC again. They are too carried away with themselves!!!

- Susan

Great job!! The fact that the inner well is now Barex will be comforting to many people. I like how you sealed the Don Rosa certificates between the holders as well as listed the designation promptly on the cover. I prefer that over CGC’s method which is to not seal the COAs inside. It may cover up part of the back cover, but I still prefer to have the COA in with the book rather than floating around outside. It also prevents people from using the COA again with other books. As usual, great job with packaging and turnaround time.

- Anonymous

I am pleased that PGX is in business! I believe they offer a superior product and service. They have always been there to take my calls when I have had any concerns. I will ALWAYS use PGX for my professional grading needs! Keep up the awesome work :-)

- John

PGX customer email

I have a nice collection of PGX and CGC and I have to admit I love the PGX!!! Your service and grading and slabbing all win over my CGC slabs. I can compare the grading and I feel you are a scale better. I also like your grade for ‘signed’ copies with more info regarding the actual signature.

Keep up the great service!

- Tony C

Yes’ we received our order,GREAT JOB” THANX,

- Perry Johnson

Hello I received the books on time in Friday’s mail August 5th. I am very impressed with the holder and your service. I will be sending more KEY Marvel books your way Monday or Tuesday. Thanks for this email, the banner and the service. I appreciate your fine service.

- Jerry

Just to let you guys know, I did great selling books graded by PGX at Wizard World Chicago.

- Mike

I received my books today, as expected. I can’t get over how much better than CGC’s your holders are. They are now unquestionably the best holders in the hobby. In other words, you guys do a great job. Keep up the great work! Cheers,

- Tom

I am very pleased with the professional grading that you provide, and I love the holders you provide – they are much stronger than I expected! Without a doubt, I will send all my comics for grading to you guys. The turnaround time is fantastic. Thanks guys!

- Rachel

Customer emails

I got my books back from PGX today and I was very happy as usual. Great turnaround time and a great service.

- Mike

Books arrived today. Must say I am very pleased!!!!!!!!!!Four days early sweet!!!!!!! Thanks Daniel and PGX crew.

- Anonymous

Hello PGX, I received my order and everything looked great. I had some auctions on ebay deleted for using the CGC name on the title line. Cannot believe how petty they are. I am SO HAPPY you guys are hanging in there and offering collectors an option to the モevil empireヤ. Thanks and keep up the great work. I have been spreading the PGX love around to all my collector friends and trying to get the comic shop I visit to try you guys out. Have a great weekend.

- Ben

Hi, I just wanted to let you know that I received my graded comics today and am very satisfied. You have excelled beyond and above CGC in every way. Your turnaround time is faster. Your grading is strict but fair. Your cases are slim but sturdy. Your packaging is excellent: You wrap the cases in plastic, then in bubble wrap, and then further surround them with padding materials. You have gained a new customer, and I will be sending more comics for you to grade in the near future. Thank you for a great service, and I wish your company the very best. Just keep up the good work.

- Casey

I just wanted to let you know that I bought my first CGC comic today. As you know, I have recently gotten back into the hobby and have been using PGX exclusively to grade my comics. As I said, I got my first CGC comic today and I was not impressed! Your holder is MUCH better than theirs! It just doesnメt feel right (after having a PGX slab in hand). It feels flimsy! I think with all the problems that they are having now; you will shine bright in the 3rd party grading world! I just wanted to let you know that I am extremely happy with your service and will continue to be a PGX supporter! Thanks,

- John

Recメd my books back today!! You guys have great prices!! It’s nice to see someone give CGC a run for their money. Thanks!!

- Ward

Recent PGX customer feedback

Thanks for the prompt response to my questions. After I had sent my e- mail to you, I decided to check out what people were talking about online in regards to PGX. Needless to say, I was thoroughly impressed with all the positive things I had read! Even the negative feedback seemed to be more of an issue with slabbing vs. raw books and people wanting to drop names than negativity towards your company. I am also glad to see that you personally answer so many posts at fan sites, especially those of the nay-sayers. It adds a certain level of comfort knowing that someone is actually reading my e- mail and seems to care about customer service. I have been waiting for a batch of comics to come back from the other company and since it has been about 8 weeks since they were received, I have been attempting to find out when I might be able to expect them…….still waiting on a reply for the better part of 10 days now. Again, thank you for your time,

- Douglas

Sorry for the doubt. I received my comic today. Once again you’ve exceeded my expectations. What a quick turnaround! Thanks very much!

- Tom

Book arrived safely. Please allow me to advise that I am extremely pleased with the speed, professionalism, pricing, packaging and all-around fine service that your company has provided in grading my book. I must say also that I find the holder to be excellent; seems somehow stouter than the ‘other guy’s.’ I look forward to sending many more books in the future.

- Billy

Just wanted to send along a note thanking you for your great service. Had a batch of books sent to you from up here in Canada with absolutely no hassles. Having a FedEx tracking number sent to me when the books were shipped was a great touch. Allowed me to make sure that there were no issues at the border. I also wanted to thank you for your quick turn-around and excellent work. The books look great in the new holder. Thanks again, and I look forward to using your company many more times in the future.

- Mark

Tales of PGX customer service

Hey there I just got my comics back…… WOW!!! You guys are incredible!!! You are tough but fair with your grading, which I LOVE!!! GREAT SERVICE, EXCELLENT PRICE, AND YOU KEEP YOU TURN AROUND TIMES!!! You have got a loyal customer here; get ready for a flood of comics from me!! Forget CGC, they just loss a ton of business from me, they still have my comics from October!!!! Thank you,

- Tyrone

Daniel and PGX Just wanted to let you know that I received my books today. I am very pleased. Thanks!

- Kendall

I received the books yesterday! You guys are great! Thanks for the quick turn around, great communication and excellent grading/product! Thanks again,

- Brian

You have my vote! Daniel and Company Rock! Really, thank you for the VERY Secure shipping, speed and overall good feeling within the transaction. You offered a SERIOUSLY GENEROUS OFFER and I am in your debt. Thank you. Good luck in your endeavor and remember competition is good in the marketplace. See you on your website Sincerely,

- Scott

Hello again, my comics arrived today. They look great, Iメm very pleased. Almost exactly what I expected. In the future whenever I need some comics to be graded you can bet Iメll be sending them your way. Many thanks,

- Richard

PGX customer emails

YOU GUYS ARE ABSOLUTELY AMAZING AND I WILL DO ANYTHING YOU NEED ME TO DO TO PROPERLY PROMOTE THE INCREDIBLE SERVICE THAT PGX IS PROVIDING …

- James

I wanted to take a few minutes and tell you how I feel about your company, and to thank you for your service and consistency. Grading comics is an impossible task to do consistently and accurately, which is why we now have 3rd party graders such as your self. The hard part is detaching your self completely and then giving an honest appraisal about the whole book, not just the cover. I personally feel your company is by far the best out there for the collector and for the hobby long term. First and foremost you have provided a wonderful holder, which is by far stronger, and safer for the comic. The design matches strength with looks, and safety. Second, in my humble opinion your grading is very, very, very consistent. I also feel more in line with my true appraisal of books. I will actually bid more on a PGX book in the same numeric grade over other graded books because I know it will be a better looking comic in the same grade. I know this because I am a collector who really doesn’t care about a grade per say, but how the book looks to me. Grading is necessary as comics have grown in price, where a .5 difference on some books can mean thousands of dollars. At this point I believe having an impartial 3rd party is of absolute necessity. It also helps track and preserve our pop culture heritage, not that I am a 100% advocate of grading all books, but the norm for selling at a fair market value does seem to be that of graded books. PGX is my choice for grading, and should be considered a valid choice. For any on the fence give them a try as they are fast, consistent, and provide the safest, strongest, and least expensive service available. I trust PGX with my valuable treasures. I feel like no matter how big or small you are in the comic world PGX will treat you the same. I will be sending you more books for preservation and switching all of my CG? books to your holder. Keep up the good grading, excellent service, and pricing! Looks like a tri-fecta! Make mine a PGX Please! Sincerely,

- Paul

I got the first shipment of comics today…your right…a heavy box! I liked the packing and the holders…everything looks great.

- Jason

PGX, I am a first time customer and now, I am a full time customer. Certificates and pic’s placed in the case and your turn around time is the best. Certificates and Pic’s for our private collections rather than just selling on ebay is wonderful. Autograph books that my son and I collected from Superheroes convention in the Carolinas, Pittsburgh comicon, Chicago Comicon and others makes a great touch to our personal collection regardless of grade and pic’s of artist autographing our books with us. My favorite is the Chaos crew picture encased in the back of the book, prior to the passing of Steven Hughes on our Lady Death #1 (Leather Cover) that happened to be a Mint 9.9. I am sending you more books today and you guys are now my Grading Company of choice. Viva PGX. I salute you guys.

- Ruben

Wow, thatメs great of you guys…. Customer service is number one with you people…. And word of mouth will prove this.

- Les

I already like your company more the cgc!!! I havenメt even seen your graded comic in person yet and you have destroyed your competition in customer service thank you,

- Brian

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