Professional Grading eXperts

Posts Tagged ‘impressed’

Hey, just wanted to say how pleased I was with my order. The books were well graded and slabbed. Tight packaging, good prices, and great turnaround times! Definitely will use again! Yonah Paley I just wanted to thank you guys for your service and prices! I’m packaging up my favorite predator comic to ship to you guys! This will be the first time i’ve ever done anything like this. I was peaking around the CGC site… They want a ton more money per comic and a yearly fee. If it wasn’t for you guys I wouldn’t be able to afford to have my comic sealed. I have a few that mean the world to me! It’s great to know I can have them sealed, safe! I appreciate what you guys do! Can’t wait to get my comic back!!

- Steve

I was very happy with PGX’s services. They will be getting all my buisness from here on in. I just received my comics back and want to say thanks, as always, for the great service. I recommend you to all of my friends and even did a nice video on how to submit to your company. I will use your service exclusively from now on and keep up the good work!

- Brian

I received my comics today and im very satisfied with your services. I will send more books very soon. Keep up the good work.

- Steve L

Guys. Best grading house in the country. Thanks,

- Mark

Allison, You guys at PGX are super! I have great confidence in your grading and integrity. Your personal service and attention make you the #1 comic book grading service in the country and you can quote me!

- Mike Benton

HI I got the comix today! WOW, i am impressed I will send you 3 more and recommend you to my friends Pleasure doing business with you Best regards

- Andre

When running a company, it’s easy to provide good customer service when things are running smoothly. It’s when a problem occurs, that providing good service can be a challenge and will cause the ship to float or sink. Recently, I sent a single book to you guys and there was a problem because of a glitch you had with your shipping company. Well, to make a long story short, the book was not traceable for a couple of weeks and I was getting a little worried it might be lost. After calling, I was very impressed that you folks took the time to work to resolve the matter. You confirmed my book was in fact shipped and took the time to call me at home to reassure me that all was well. A few days later, the book arrived in perfect shape and was beautifully encapsulated, as I expected. I was also very pleased with the grading! On top of that, you guys promised to make things up to me on my next order, which I’m sure you will. I realize there is no such thing as a perfect world. Problems pop up; its how we address them when the time comes that determines our real strengths. I wanted to thank you for the excellent customer service and personal care I received. I was a PGX customer long before this incident happened and I will continue to be in the future. Your product is fantastic and the customer service is exemplary! Thank you…

- Drew

Wow!! that was fast service! thanks a bunch… will be sending more soon… by the way… love Your holder much more then CGC’S.

Thank you, I love your service,

- Jabba

Dear PGX,

I wanted to drop a line to say how impressed I have been with your service. Ive heard a lot of slams from CGC and CGC supporters, but I thought Id give your service a try. I received a prompt email to confirm receipt of the books. The books were graded on time and I got my tracking number on shipment. The shipment arrived professionally packed, extremely secure. The books, in my opinion, were graded accurately. The holder is as good as CGC if not better. I also feel like I got great value out of the service, as the fees were very reasonable.

As I get more books in I will definitely use your service again.

Best regards,

- Lonnie

Hey guys,

Love your service, my books look great in your cases and I can’t wait to receive my next order. I am right now getting my third order ready. Keep up the good work. I prefer you guys over your competition. Thanks for being in business.

- Nick

Hi! I just wanted you to know I’m really impressed with PGX. The service is great and the prices make it totally worth while. But it’s probably the durable cases that I like most. Talk about bulletproof! I am really impressed. Thanks and keep up the good work!

- Ed

Just letting you know the books have arrived. Great job, as always. More to come soon. Many thanks,

- Chase

Just received my first shipment this morning. Although it was late getting here, it was well worth it. Your company is going to go a long ways in the grading business. I look forward to my next box in November, and am already putting together another. Thanks for a great experience! Greg P.S. Took some down to the local comic shop and I believe I made a believer out of the owner. He asked for your info, so I hope he brings his business to you.

- Anonymous

Hi, I have recently received some books back from yourselves and I must say “SUPERB” I received 2 x 9.8 and 2 x 9.9 and 1x 10; I hope to see the comics in your gallery soon. Once again a big thank you for the superb service, excellent grading and very competitive pricing, if I was CGC I would be very worried, I will no longer get my comics graded there.

- Eric

Thank you for the excellent service on my recent submissions. I wanted to write back to you sooner, but the day to day grind prevented me. Anyway, in light of the recent Ewert debacle, Iﾒm finally giving you the much deserved feedback. The industry could use some good news! I currently author a monthly newsletter and blog about buying, selling and valuing comics, especially online transactions. I have mentioned you in my e-news before, but after this submission I will give you an even higher billing. Quite simply, your grading, holder and service were outstanding; I canﾒt say enough good things. To start, your communication is excellent, immediately putting me at ease with my comics so far away. When I received my books, I was impressed with the very secure packaging, ensuring the books arrived in great shape with no case cracks. Your grading was spot on, I agree with the grades in every instance. Iﾒm especially impressed by your case, it is solid and the shape makes transporting several comics without damage a breeze ﾖ what a fantastic design! Thank you again for the excellent service, you have won me over and I will be submitting more books in the near future. Best of luck and keep up the great work,

- Sean

Just would like to thank you, great job, I love it encapsulated; this will preserve it for a long time to come. Thanks again, and great turn around time.

- David

I received the book – thanks. Your fast service and your holder and your email follow-ups are far superior to CGC. They may be more accepted in the market than you still, but you beat them all day long on your service level.

- Mr. S

Thanks for your great service… read my description here, it’s a testament to your company..eBay: NYX #3 PGX 9.8 !! (1ST X-23!!) PERFECT. LOOK (item 6556637143 end time Sep-02-05 14:44:13 PDT) I really think you guys are on the right track and I love the holder and the quick turnaround.. and mostly I like the cheaper prices. I’ll be sending you all my stuff from now on. Thanks again.

- Brian

I was very happy with all aspects of this transaction! Thanks again!

- Jim

Hi, I received the comics and I’m very pleased with your service ! AWESOME ! Thanks,

- Tony

Thanks for the prompt response to my questions. After I had sent my e- mail to you, I decided to check out what people were talking about online in regards to PGX. Needless to say, I was thoroughly impressed with all the positive things I had read! Even the negative feedback seemed to be more of an issue with slabbing vs. raw books and people wanting to drop names than negativity towards your company. I am also glad to see that you personally answer so many posts at fan sites, especially those of the nay-sayers. It adds a certain level of comfort knowing that someone is actually reading my e- mail and seems to care about customer service. I have been waiting for a batch of comics to come back from the other company and since it has been about 8 weeks since they were received, I have been attempting to find out when I might be able to expect them…….still waiting on a reply for the better part of 10 days now. Again, thank you for your time,

- Douglas

Sorry for the doubt. I received my comic today. Once again you’ve exceeded my expectations. What a quick turnaround! Thanks very much!

- Tom

Book arrived safely. Please allow me to advise that I am extremely pleased with the speed, professionalism, pricing, packaging and all-around fine service that your company has provided in grading my book. I must say also that I find the holder to be excellent; seems somehow stouter than the ‘other guy’s.’ I look forward to sending many more books in the future.

- Billy

Just wanted to send along a note thanking you for your great service. Had a batch of books sent to you from up here in Canada with absolutely no hassles. Having a FedEx tracking number sent to me when the books were shipped was a great touch. Allowed me to make sure that there were no issues at the border. I also wanted to thank you for your quick turn-around and excellent work. The books look great in the new holder. Thanks again, and I look forward to using your company many more times in the future.

- Mark