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Posts Tagged ‘quality’

Customer service email

Hello, Thanks for the response. I want to reiterate to you how happy I was w/ the quality of the work you guys did. I think your encapsulations are superior to the CGC. Iメll certainly use you folks again, the price for the product (and I did mention the encapsulation is awesome?) is just so much better than what Iメve been getting from the CGC. Thanks for the notes, it was very interesting to see them, especially since once the book is encapsulated the interior becomes モoff limitsヤ. See you with the next batch in a month or so and again, thanks for the response.

- Derik

If I haven’t said so before, I think PGX is doing a fabulous job. I’m completely satisfied with it all. I don’t mine the slightly longer wait once in a while. You make up for it in so many other ways. How could I complain. The other grading company isn’t “all that”. And you can quote me on that. Keep up the great work.

- Ken

On the basis of experience, I firmly believe that PGX exceeds CGC standards when it comes to customer service, cost of grading, and quality of comic book cases. I also believe that PGX is at least as strict in its grading as CGC. I think that the ONLY advantage CGC has over PGX is that it was established first and is therefore currently more known and accepted among comic collectors.

- Casey

Hi guys, Just a quick one to say I received my 10 comics back in the UK and am very pleased with the service. I had brought a few cgc books before and I must say your holders are much much better, also the emails and the personal service is excellent…!! I now will not hesitate to send more books to you from the UK and have another package ready to send. p.s. I have been spending the word on this side of the water. Cheers again to you and the team.

- Jason

Email feedback updates

Dear PGX,
I just opened my shipment and I am very pleased at the quality of work that you have done. The grades were as expected and the turnaround time was great. I plan on sending in some more books soon. Thanks again,

- Anonymous

Hi, just got the first set of books today. Thank-you for the excellent service. Looking forward to the second set. Will send more in a couple of weeks.
Cheers,

- John Lee

Just a note to let you know how pleased I am with my latest order.

From start to finish you made it a very easy experience.

- Anonymous

I just wanted to say that your grading service is superb. You guys work hard and are very customer service oriented. My copies of X-Men 1, Daredevil 1, Tales of Suspense 39, Amazing Spiderman 1, Marvel Tales 96 and all other issues were completed with the utmost care, expediency, and professionalism. With your company we are more than just a mere number and your service continues to get better elevating you to new standards of excellence and your books to a new level of desirability. You are treat your customers with the utmost level of respect and do the right things. The added plus is that we can come directly to you and not through some dealer or must have a membership like CGC who is not at all consist with their grading like you are. Keep up the great work.

- Darrell

New email from our customers

I just had an Ebay user slam you guys with lies about your grading and ethics. I have been buying CGC and PGX graded books for the last 5 years and I have never been disappointed with a PGX graded book, which has not been the case with CGC. Keep up the good work

- Anonymous

You guys are awesome. You are always friendly and courteous. If the books are a little slow getting back to me that is not a big deal. I am having trouble keeping up with my work load anyway. You have given me a much needed opportunity to catch up on my auctions. I appreciate the quality of your work and the materials that you use. Thank You for all of your hard work and doing your best to keep up with the increased demand. If you keep up the effort I imagine this will not be the last time you are a little swamped. PGX really seem to be catching on at Ebay. Thank you again. More orders will be coming soon as I am almost caught up now. Thanks again

- Wyeth

Hello, Just wanted to tell you, I received my comic today. Iメm VERY happy with your quality, service, and turn around time….. I already have another book on its way to you right now (should be there by Friday)…will be sending more in the months ahead!!! Thanks!!

- Rob

Thank you very much for the great job of protecting my books and making them look nice and presentable. I’ll be sure to use your service in the future! Thanks!

- Justin

Just dropping a line to let you know I’m very pleased with your service. I look forward to my next batch of graded comics! Thanks,

- Bob

Customer feedback

I got back my graded copy of The Goon #1 today. I was very impressed by the quality, speed, and price of your service. I will use your company again.

- Jason S.

Thank you very much!  Your turn around time and service was phenomenal last time. Looking forward to more of the same.

- Ken

Hi PGX guys, thank-you for grading my seventh set of books.  Great service as usual.  Happy New Year,

- John Lee

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